Reviews & Reputation

• Can Google Reviews Lower Your Roofing Cost per Lead?

  A stronger rating can help turn homeowner attention into inquiries, but it doesn't automatically make advertising cheaper. Track where trust matters and where your team's follow-up needs work.

• When Is the Best Time to Ask for a Roofing Review After a Job?

  Ask after the homeowner has had a chance to inspect the finished work and discuss the closeout. Build the request around that milestone, then give someone clear ownership of sending it and checking for missed handoffs.

• How Many Google Reviews Does a Roofing Company Need?

  A useful Google review target depends on the roofers homeowners compare you with and the experience your reviews describe. Audit your profile before deciding whether you need more reviews, more recent reviews, or better follow-through on recurring complaints.

• Exactly What to Say to a 1-Star Roofing Review (And What Not to Do)

  That 1-star notification hits you right in the gut. Before you fire back a defensive reply, stop. Your public response isn't for the angry homeowner; it's for every future customer who reads it. Here's exactly what to say.